Last Updated: 24 December 2025
This Refund & Cancellation Policy outlines the terms and conditions governing payments, cancellations, and refunds for services provided by Pro Marketing (“Company”, “we”, “our”, or “us”). By engaging our services or making any payment, you agree to be bound by this policy.
1. Service Engagement
All services provided by Pro Marketing are delivered based on mutually agreed proposals, scope of work, timelines, and terms documented through written communication, agreements, or invoices.
2. Payment Terms
-
All payments must be made in advance or as per the agreed billing schedule.
-
Fees are exclusive of applicable taxes unless stated otherwise.
-
Delayed payments may result in suspension of services.
3. Refund Policy
-
Payments made to Pro Marketing are non-refundable once services have commenced.
-
Refunds will not be provided for completed work, partial services, or unused portions of services.
-
Any exception to this policy must be approved in writing by authorized management of Pro Marketing.
4. Cancellation Policy
-
Clients may request cancellation of services by submitting a written request via email.
-
Upon cancellation, all work completed up to the effective date of cancellation will be billed and payable.
-
Pro Marketing reserves the right to terminate services in case of non-payment, breach of terms, or misuse of services.
5. No Chargeback Policy
Clients agree not to initiate chargebacks or payment disputes without first contacting Pro Marketing to resolve concerns. Unauthorized chargebacks may result in legal action and permanent termination of services.
6. Exceptional Circumstances
Refunds, if any, under exceptional circumstances will be evaluated on a case-by-case basis and are subject to management discretion.
7. Changes to This Policy
Pro Marketing reserves the right to modify or update this Refund & Cancellation Policy at any time. Updates will be effective immediately upon posting on this page.
Continued engagement of services constitutes acceptance of the revised policy.
8. Contact Information
For questions regarding payments, refunds, or cancellations, please contact:
Pro Marketing
Email: hello@promarketing.in
Phone: +91 92841 71926